Privacy Policy

Last Updated: February 2026

At Spendmemo, we take your privacy seriously. We built this product because we believe you should have clear visibility into your spending without sacrificing your personal data in return. We will never sell your financial data. We make money from your subscription, not from your data.

This Privacy Policy explains how Around The Hoop LLC (“Spendmemo,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you use our website at spendmemo.com and related services (the “Service”). By using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide Directly

When you create an account and use the Service, we collect:

Account information: your email address, which is used for authentication and to deliver your daily spending memos.

Payment information: when you subscribe, your payment card information is collected and processed by Stripe Inc. We do not receive or store your full credit card number. We receive only the card type, last four digits, and expiration date for display purposes.

Support communications: if you contact us for support, we collect the content of your messages along with your email address.

Information from Financial Data Providers

When you connect your financial accounts through the Service, we use Plaid Inc. (“Plaid”) to access your financial data. Through Plaid, we receive:

• Transaction data including merchant name, transaction amount, date, category, and pending or posted status.
• Account metadata including institution name, account type (checking, credit card, etc.), and masked account number (last four digits only).
• Historical transaction data for up to 24 months prior to your account connection, which we use to calculate your personal spending baselines and patterns.

We do not receive your bank login credentials. Your credentials are transmitted directly to and handled exclusively by Plaid. Plaid’s privacy practices are governed by Plaid’s End User Privacy Policy.

We do not receive full account numbers, routing numbers, or Social Security numbers through the Service.

Information Collected Automatically

When you visit our website, we automatically collect certain information using cookies and similar technologies:

• Device and browser information including IP address, browser type, operating system, and device identifiers.
• Usage data including pages visited, time spent on pages, referring URL, and interactions with the Service.

Information from AI Service Providers

We use Anthropic’s Claude to generate personalized spending insights. When we process your transactions through Claude, we send anonymized transaction details (merchant names, amounts, categories, dates) and do not include your name, email address, or account credentials. Anthropic does not use your data to train its models.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and operate the Service, including generating and delivering your daily spending memo emails, monthly spending recaps, and personalized insights.
• To analyze your historical transaction data to establish spending baselines and patterns that make your daily memos more useful.
• To process your subscription payments.
• To communicate with you about the Service, including transactional emails (welcome, payment confirmations, cancellation), product updates, and occasional marketing communications.
• To monitor and improve the Service, including analyzing usage patterns and troubleshooting issues.
• To protect the security and integrity of the Service and to prevent fraud.
• To comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information or financial data. We do not share your financial data with advertisers. We share your information only in the following limited circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf, subject to confidentiality obligations:

• Plaid Inc. — financial data aggregation and account connectivity.
• Stripe Inc. — subscription payment processing.
• Anthropic — AI-powered spending insight generation (anonymized transaction data only).
• Resend — email delivery for your daily memos and transactional communications.
• Vercel — application hosting.
• Supabase — database hosting.

These providers are authorized to use your information only as necessary to provide their services to us.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal process, including subpoenas, court orders, or government requests. We may also disclose information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Business Transfers

If Spendmemo is involved in a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email of any change in ownership or uses of your personal information.

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information:

• All data is encrypted in transit using TLS 1.2 or higher.
• All data is encrypted at rest using AES-256 encryption.
• Plaid access tokens are encrypted at the application level before storage.
• We enforce multi-factor authentication on all internal systems.
• Access to production systems and consumer data is restricted on a least-privilege basis.

While we take reasonable measures to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information as follows:

• Transaction data: retained for the duration of your active subscription to enable historical spending analysis and personalized insights.
• Plaid access tokens: retained while your account is active and your financial institution is connected. Deleted upon disconnection or account cancellation.
• Account data (email, preferences): retained while your account is active. Deleted upon account cancellation.
• Payment records: Stripe retains its own payment records in accordance with its policies and applicable law. We retain minimal payment metadata (card type, last four digits) for the duration of your account.
• Aggregated and anonymized analytics: may be retained indefinitely for product improvement. This data contains no personally identifiable information.
• System and audit logs: retained for up to 12 months.

6. Account Deletion and Data Disposal

You may cancel your account at any time by contacting us at support@spendmemo.com or through your account settings. Upon account cancellation:

• All Plaid access tokens associated with your account will be revoked.
• All transaction data and personal information will be permanently deleted from our systems.
• Deletion will be completed within 30 days of your request, except where retention is required by applicable law or to resolve disputes.

Data deletion is irreversible. Deleted data cannot be recovered.

7. Cookies and Tracking Technologies

We use cookies and similar technologies on our website. Specifically:

• Essential cookies that are necessary for the website to function properly.
• Analytics cookies that help us understand how visitors interact with our website.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the website. Our daily email memos do not use tracking pixels or open-rate tracking.

8. Communications

By creating an account, you agree to receive the following communications via email:

• Daily spending memo emails (the core product).
• Monthly spending recaps.
• Transactional emails including welcome messages, payment confirmations, and cancellation notices.
• Occasional product updates and feature announcements.

You may unsubscribe from product updates and marketing communications at any time using the unsubscribe link in those emails. You may not unsubscribe from transactional emails while your account is active. To stop receiving daily memos, you may cancel your subscription.

9. Household and Multi-Card Data

Spendmemo may display transaction data from multiple financial accounts and cards connected to a single user account, which may include cards held by other members of your household. By connecting these accounts, you represent that you have the authorization of any other cardholder(s) whose transaction data will be visible through the Service. Spendmemo is not responsible for any disputes between household members regarding visibility of transaction data.

10. Children’s Privacy

The Service is not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will promptly delete that information. If you believe we have collected information from a child under 18, please contact us at support@spendmemo.com.

11. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information under applicable state privacy laws, including the California Consumer Privacy Act (CCPA), the Massachusetts Data Privacy Law, and similar state laws. These rights may include:

• The right to know what personal information we collect, use, and disclose about you.
• The right to request deletion of your personal information.
• The right to correct inaccurate personal information.
• The right to opt out of the sale of your personal information (note: we do not sell your personal information).
• The right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, please contact us at support@spendmemo.com. We will verify your identity before processing your request and respond within the timeframe required by applicable law.

12. Do Not Track Signals

Our website does not respond to “Do Not Track” browser signals at this time. However, you can manage your cookie preferences through your browser settings as described in Section 7.

13. Third-Party Links

The Service may contain links to third-party websites or services that are not owned or controlled by Spendmemo. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party services you access.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on the Service prior to the changes taking effect. Your continued use of the Service after any changes constitutes your acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Around The Hoop LLC
Email: support@spendmemo.com